Programmes

CCMA OUTREACH SERVICES

The CCMA’s Dispute Management & Prevention Department offers a range of support services to trade unionists, advice officers, managers and workers.

From small beginnings involving a few workshops, these services now deliver a multitude of activities each year, reaching communities all over South Africa.

The focus of the services is on capacity building, information sharing, awareness-raising and problem-solving.

The CCMA welcomes you to make use of these services, which are described overleaf.

Awareness Raising

Awareness raising on workplace rights and use of the law is carried out through community radio sessions, Izimbizo meetings and road shows.

All corners of South Africa are reached in this manner with priority placed on empowering unorganised workers and small businesses.

Promoting and Facilitating Social Dialogue

The promotion and facilitation of dialogue amongst social partners on topical issues is carried out through the holding of sector summits, user forum meetings, seminars and other events.

User forum meetings provide a platform for the exchange of information, ideas and experiences on the effective running of the CCMA. Updates on CCMA developments are also given.

Contributing to the streamlining and effective use of CCMA dispute resolution processes

This activity is conducted through the promotion of compliance with and appropriate usage of CCMA dispute resolution processes.

An important aspect is the conducting of user trends analyses, where a specific trade union or employer’s use of the CCMA is analysed, a presentation made of the outcomes and identified problem areas discussed.

IMPROVEMENT AND TRANSFORMATION OF WORKPLACE RELATIONS

This initiative focuses on the workplace and includes the following support services:

Building Workplace Relations

The focus of this service is on building relations in the workplace between all role players involved.

BWR interventions are intended to assist parties to clarify the nature of the relations wanted and then to design and implement systems to achieve this.

BWR is therefore a customised process designed to assist labour and management to develop the kind of workplace relations appropriate to their needs and interests.

BWR processes are facilitated by trained members of a CCMA BWR panel.

Managing Conflict in the Workplace

The purpose of this training course, which takes the form of a workshop and a project thereafter, is to empower participants to effectively manage conflict both at an individual and organisational level.

Participants will learn about the nature of conflict, the path that conflict follows and the different aspects of conflict. This is followed by an exploration of how to manage and resolve conflict.

Overall, the course will provide participants with specific conflict resolution skills which can be used at home, in the workplace and in the community.

Managing Discipline in the Workplace

This course takes the form of a morning presentation or a one or two day workshop. It is designed to assist workers and managers to effectively manage discipline in the workplace.

The course overviews key elements of workplace discipline, which are relevant to both workers and managers.

The aim is not only to cover key aspects to the law and process involved, but also to suggest best practice in that regard.

Promotion of Social Justice

Delivering the CCMA’s social justice mandate is a key aspect of the CCMA’s outreach services.

Priority is placed on the law and the CCMA being accessible to all, with emphasis placed on the empowerment of vulnerable sectors and communities.

Treating all CCMA users with respect and dignity at all times is strongly promoted.

HOW BEST TO USE THE CCMA AND THE LAW

The aim of this service is on empowering CCMA users and social partners on how best to use the law and the CCMA.

Dedicated courses are offered for shop steward leadership, trade union officials, employers, managers and advice officers. The objective is to practically assist in the daily use of labour law and CCMA processes.

The focus is on ‘training for learning and doing’, entailing hands-on skills development. This involves workshops, presentations and seminars.

Topics covered concentrate on the interpretation and practical application of key aspects of labour law and process. This includes latest developments in labour law jurisprudence.

OTHER OUTREACH SERVICES

The CCMA also has a number of other services, including the following:

  • A comprehensive course on Preparation for and Representation of Parties at CCMA Arbitration Hearings.
  • A workshop on Dealing with Unfair Discrimination in the Workplace.
  • A workshop on an Overview of the Labour Law Amendments.
  • Specialist workshops on specific aspects of the Labour Law Amendments.
  • Specific services based upon user requests and needs (where within the CCMA’s
  • capacity).
  • Pro-active strategic interventions involving partnerships and joint initiatives.

Please contact the Dispute Management Administrator or Commissioner at your Regional CCMA office for further information.

Issued by the CCMA National Dispute Management & Prevention Department: 

Tel 011 377-6650

Email HiltonM@CCMA.org.za.


Promotion of Employment Security

The promotion of employment security involves a holistic, integrated strategy in addressing business distress and job insecurity.

The objective of the strategy is to leave no stone unturned in pursuing the quest for business health and job security. Where this is not possible, to not let any retrenched worker ‘walk into the sunset’ without facilitating the provision of survival and support mechanisms.
 
The CCMA has played a leading role in the establishment and implementation of the NEDLAC initiated Training Layoff Scheme. The Scheme constitutes an important mechanism in the broader quest to save jobs and promote employment security. 
 
In addition to delivering on the strategy, capacity building activities on dealing with job insecurity are offered. This involves workshops, seminars and presentations. 

LABOUR DISPUTE RESOLUTION PRACTICE QUALIFICATION BY PUBLIC UNIVERSITIES

CCMA, Bargaining Councils and Public Universities’ Statement

2020

 

DELIVERY OF THE LABOUR DISPUTE RESOLUTION PRACTICE PROGRAMME BY PUBLIC UNIVERSITIES

Building Skills to Meet Workplace Challenges

 

The CCMA and Bargaining Councils have collaborated with Public Universities to deliver a Programme in Labour Dispute Resolution Practice (LDRP). With 2020 being the seventh year of delivery, this partnership currently involving seven universities has made excellent progress, with strong student uptake and growing interest experienced. To date the outcomes have been very positive.

The Programme is targeted at individuals who wish to enhance their dispute resolution and conflict management skills in the area of industrial relations. This includes human resource officers, trade unionists and legal practitioners. It is also targeted at aspirant CCMA commissioners and Bargaining Council panelists.

The aim of the programme is to empower participants to engage in a knowledgeable and skillful manner more broadly within the labour relations arena when they return to their workplaces after successfully completing the programme. It also aims to equip participants to participate effectively in the conciliation and arbitration hearing process as a party or to be competent conciliators and arbitrators, should they wish to take this route.

The Programme is designed to produce well-rounded practitioners who are not only technically competent but also have a strong sense of social justice, ethics and equity values. Flowing from the in-house CCMA Candidate Commissioner Training programme, it includes training in all core aspects currently offered by the CCMA. While the LDRP Programme does not provide for direct so-called “accreditation” as a CCMA commissioner or a Bargaining Council panelist, it serves as an advantage for those who apply for such positions as and when they are advertised. Those LDRP graduates whose applications are successful will not be required to attend the eight-module in-house Candidate Commissioner Training programme, but instead, will be required to complete a short training course and an assessment-based Mentorship and Coaching programme. Those graduates who wish to apply for Bargaining Council positions are advised to contact the Bargaining Councils directly for their recruitment procedures and for information on the type of positions that may be on offer.

The qualification is pitched at post-graduate level (NQF 8), is credit bearing and certified by the respective universities.
The programme is being delivered by the universities listed below - please take note of the different titles of the qualifications as used by the universities.
 

Queries regarding registration and other details must please be directed to the relevant universities, using the contact details below.

Issued by the CCMA, Bargaining Councils and Partner Universities

PROVINCE  & City

UNIVERSITY

DEPARTMENT

NAME OF QUALIFICATION

CONTACT PERSON

CONTACT DETAILS

EASTERN CAPE

Port Elizabeth

Nelson Mandela University

Labour and Social Security Law Unit

PG Diploma in Labour Law Practice

Mr. Thanduxolo Qotoyi: Course Manager

Ms. Charlene Pieterse: Course Administrator Mr. Xolisa Mgwelo Course Administrator

Tel: 041 504 4697 or

Email address: Charlene.pieterse@mandela.ac.za or

 

Tel: 041 504 4624

Email: Xolisa.Mgwelo@mandela.ac.za Website: http://lsslu.mandela.ac.za

FREE STATE

Bloemfontein

University of the Free State

Center for Labour Law( as part of Dept. of Mercantile Law

PG Diploma in Labour Practice

Prof. S Tavuyanago Programme Director Ms. Veronica Plaatjies Assistance Officer

Tel: 051 401 2618

Email address: PlaatjiesV@ufs.ac.za

GAUTENG

Johannesburg

University of the Witwatersrand

WITS School of Law Mandela Institute

Labour Dispute Resolution Practice PG Certificate

Prof. Firoz Cachalia Acting Director

Ms. Senteni Nsibande: Programme Coordinator

Tel: 011 717 8435

Fax: 086 553 5581

E-mail: mandela.institute@wits.ac.za Website: www.wits.ac.za/mandelainstitute

KWAZULU-NATAL

Durban

University of KwaZulu-Natal

UKZN School of Law

PG Diploma in Industrial Relations

Ms. Rowena Bernard Programme Manager

Tel: 031 260 1534

Email: bernardr@ukzn.ac.za

North West (Potchefstroom, Mafikeng or another selected

venue depending on industry needs)

North West University

Faculty of Law

PG Diploma in Labour Law

Prof. Henk Kloppers

The Director of post graduate studies Dr.  Anri Botes

Course Convenor

Tel: 018 299 1052

Email: anri.botes@nwu.ac.za

 

http://studies.nwu.ac.za/studies/apply. Website: www.distance.nwu.ac.za Facebook: Unit for Open Distance Learning

WESTERN CAPE

Bellville

University of the Western Cape

Social Law Project

PG Diploma in Labour Law (Labour Dispute Resolution Practice)

Mr. Roger Ronnie Course Coordinator Ms. Tenille Constance: Course Administrator

Tel: 021 959 3562

Fax: 021 959 3295

E-mail: teconstance@uwc.ac.za

WESTERN CAPE

Stellenbosch

Stellenbosch University

Faculty of Law Department of Mercantile Law

Certificate Programme in Labour Dispute Resolution Practice (CLDRP)

Prof. Christoph Garbers Academic Course Leader Ms. Eileen Ferrier Secretary

Tel: 021 808 3561

eferrier@sun.ac.za

(Please note that the programme is also offered in Midrand, Gauteng)

 

DP&WO COMMISSIONERS AND CO-ORDINATORS CONTACT INFO

PROVINCE/REGION

NAME &  SURNAME

CONTACT NUMBER & EMAIL ADDRESS

EASTERN CAPE PROVINCE

 

 

EAST LONDON

1.COMMISSIONER:

Thembakazi Mlindazwe

DIRECT NUMBER: 043 711 5438

CELL:                     083 997 3743

SWITCHBOARD:   043 711 5400

EMAIL: ThembakaziMl@CCMA.org.za

 

2.COORDINATOR:  Nomampondo Dudumayo

DIRECT NUMBER: 043 711 5407

CELL:                      082 435 6484

SWITCHBOARD:    043 711 5400

EMAIL:  NomampondoD@CCMA.org.za

PORT ELIZABETH

3.REGIONAL SENIOR COMMISSIONER:

Mandy Coetzee

DIRECT NUMBER: 041 509 1007

CELL:                      079 894 9061

SWITCHBOARD:    041 509 1000

EMAIL:  MandyO@CCMA.org.za

 

4.COMMISSIONER:

Nolitha Mdledle

DIRECT NUMBER: 041 509 1033

CELL:                      083 489 9113

SWITCHBOARD:    041 509 1000

EMAIL:   NolithaM@CCMA.org.za

 

5.COORDINATOR: 

Nokuzola Ndwayana

DIRECT NUMBER: 041 509 1044

CELL:                      083 670 6642

SWITCHBOARD:    041 509 1000

EMAIL:  NoncedoN@CCMA.org.za

FREE STATE PROVINCE

 

 

FREE STATE

6.COMMISSIONER:

Tsiliso Shasha

DIRECT NUMBER: 051 411 1731

CELL:                      082 669 4322

SWITCHBOARD:    051 411 1700

EMAIL:  TsilisoS@CCMA.org.za

 

7.COMMISSIONER:

Noloyiso Sithole

 

DIRECT NUMBER: 051 411 1737

CELL:                      078 171 9120

SWITCHBOARD:    051 411 1700

EMAIL:  NoloyisoS@CCMA.org.za

 

8.COORDINATOR:

 Mpho Sehloho

DIRECT NUMBER: 051 411 1719

CELL:                     065 923 6310/082 676 2361

SWITCHBOARD:   051 411 1700

EMAIL:  mphoseh@CCMA.org.za                  

NORTHERN CAPE

9.COMMISSIONER:

Bryan Pietersen

DIRECT NUMBER: 053 836 7324

CELL:                      079 505 7304

SWITCHBOARD:    053 836 7300

EMAIL:  BryanP@CCMA.org.za

 

10.COORDINATOR:

 Anthea September

DIRECT NUMBER: 053 836 7308

CELL:                      081 049 5524

SWITCHBOARD:    053 836 7300

EMAIL:  AntheaV@CCMA.org.za

GAUTENG PROVINCE

 

 

 EKURHULENI

11.COMMISSIONER:

Albert Makgoba

DIRECT NUMBER: 011 845 9046

CELL:                      076 380 4802

SWITCHBOARD:    011 845 9000

EMAIL:  AlbertMa@CCMA.org.za

 

12.COORDINATOR: 

Lebo Tshidi

DIRECT NUMBER: 011 845 9037

CELL:                      081 030 0569

SWITCHBOARD:    011 845 9000

EMAIL:  LeboTs@CCMA.org.za

JOHANNESBURG

13.COMMISSIONER:

Julius Pheko Molefe

DIRECT NUMBER: 011 220 5031

CELL:                      073 064 8573

SWITCHBOARD:    011 220 5000

EMAIL:  JuliusM@CCMA.org.za

 

14.COORDINATOR:  Christine Malebana

DIRECT NUMBER: 011 220 5097

CELL:                      082 991 0357

SWITCHBOARD:    011 220 5000

EMAIL:  ChristineM@CCMA.org.za

 

15.COMMISSIONER: Samson Phomodi

DIRECT NUMBER: 016 440 2719

CELL:                      063 395 8746

SWITCHBOARD:    016 440 2700

EMAIL:  SamsonP@CCMA.org.za

 

16.COORDINATOR: Katleho Seanie

DIRECT NUMBER: 016 440 2727

CELL:                      073 326 3731

SWITCHBOARD:    016 440 2700

EMAIL:  KatlehoS@CCMA.org.za

TSHWANE

17.COMMISSIONER: Joseph Maaga

DIRECT NUMBER: 012 317 7865

CELL:                      082 434 2933

SWITCHBOARD:    012 317 7803

EMAIL:  JosephMaa@CCMA.org.za

 

18.COORDINATOR: 

Tabea Maitsha

 

DIRECT NUMBER: 012 317 7803

CELL:                      082 434 2933

SWITCHBOARD:    012 317 7800

EMAIL:  TabeaM@CCMA.org.za

 

 

 

KWA ZULU NATAL

19.COMMISSIONER: Urmilla Molly Patel

DIRECT NUMBER: 031 362 2314

CELL:                      084 452 6091

SWITCHBOARD:    031 362 2300

EMAIL:  UrmilaP@CCMA.org.za

 

20.COORDINATOR:

Jabu Ngubane

DIRECT NUMBER: 031 362 2392

CELL:                     084 305 9016/064 605 7514

SWITCHBOARD:   031 362 2300

EMAIL:   JabuH@CCMA.org.za

 

 

 

LIMPOPO

21.COMMISSIONER: Queen Seakamela

DIRECT NUMBER: 015 287 7409

CELL:                      082 855 3492

SWITCHBOARD:    015 287 7400

EMAIL:  QueenS@CCMA.org.za

 

22.COORDINATOR: 

Thandi Mabena

DIRECT NUMBER: 015 287 7405

CELL:                      073 204 8360

SWITCHBOARD:    015 287 7400

EMAIL:  ThandiMa@CCMA.org.za

 

 

 

MPUMALANGA

23.COMMISSIONER:

Lizelle Kriel Wessels

DIRECT NUMBER: 013 655 2618

CELL:                      079 490 3014

SWITCHBOARD:    013 666 2600

EMAIL: LizelleK@CCMA.org.za

 

24.COORDINATOR: 

Pinkie Setladi

DIRECT NUMBER: 013 655 2636

CELL:                      071 870 3206

SWITCHBOARD:    013 666 2600

EMAIL:  PinkieS@CCMA.org.za

 

 

 

NORTH WEST

25.COMMISSIONER: Miranda Mokgosi

DIRECT NUMBER: 018 487 4618

CELL:                      079 835 3447

SWITCHBOARD:    018 487 4600

EMAIL:  MirandaM@CCMA.org.za

 

26.COORDINATOR: 

Jacqi Jonathan

DIRECT NUMBER:  018 487 4622

CELL:                       084 582 9603

SWITCHBOARD:     018 487 4600

EMAIL:  JacqiA@CCMA.org.za

 

 

 

WESTERN CAPE

27.COMMISSIONER: Colleen West

DIRECT NUMBER: 021 469 0131

CELL:                      061 869 8619

SWITCHBOARD:    021 469 0111

EMAIL:  colleenw@CCMA.org.za

 

28.COORDINATOR: 

Sabe Nkuna

DIRECT NUMBER: 021 469 0170

CELL:                      072 235 0655

SWITCHBOARD:    021 469 0111

EMAIL:  SabeN@CCMA.org.za

 

 

 

NATIONAL OFFICE

29.MANAGER:          

Hilton Mudau

DIRECT NUMBER: 011 377 6827

CELL:                      082 957 6629

SWITCHBOARD:    011 377 6600

EMAIL:  HiltonM@CCMA.org.za

 

30.COMMISSIONER:

Gilbert Ganizani Ludaka

DIRECT NUMBER: 011 377 6783

CELL:                      079 375 4999

SWITCHBOARD:    011 377 6600

EMAIL:  GilbertL@CCMA.org.za

 

31.ADMINISTRATOR: Cynthia Marshall

DIRECT NUMBER: 011 377 6876

CELL:                      082 763 7676

SWITCHBOARD:    011 377 6600

EMAIL:  CynthiaMa@CCMA.org.za

 

32.ADMINISTRATOR: Tshegofatso Phiri

DIRECT NUMBER: 011 377 6905

CELL:                      083 543 1232

SWITCHBOARD:    011 377 6600

EMAIL:  TshegofatsoP@CCMA.org.za

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