SENZ'UMEHLUKO "Making a Difference" STRATEGY


  • We will position the CCMA to impartially promote social justice and economic development in the world of work.
  • We will deliver professional, user - friendly, quality services with speed.
  • We will maintain organisational effectiveness and strive for continuous improvement.


  • Enrich the role of the CCMA in the Labour Market.
  • Build skills to achieve professionalism.
  • Deliver excellent service rooted in social justice ensuring a balance between quality and quantity.
  • Enhance and entrench internal processes and systems for optimal deployment of resources.
  • Align the structure that will enable optimal implementation of the strategy.
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